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A game isn’t loading or only shows a black screen. What should I do?

Most loading issues are related to browser settings or extensions. We recommend trying the following steps:

Disable ad blockers or privacy extensions temporarily, as they may block required game files.
Refresh the page or clear your browser cache.
Try opening the game in a different browser (Chrome, Firefox, Safari, or Edge).

If the problem continues, please contact us and include the game name and your browser.

I found a bug or glitch in a game. How can I report it?

Thank you for helping us improve the platform. Please contact us and include:

The game name
Your browser and device
A short description of what happened

Screenshots or screen recordings are very helpful if available.

I saw an inappropriate or misleading advertisement. How do I report it?

Player safety is very important to us. If you encounter an inappropriate ad, please report it immediately. If possible, include a screenshot and the name of the game where the ad appeared so we can investigate and block it.

Can I suggest a new game to be added?

Yes! We are always looking for fun and high-quality browser games. Please send us the game title, genre, and a link where we can review it. Developers should refer to the developer question below.

I’m a game developer. How can I submit my game?

We welcome submissions from independent developers with quality HTML5 or WebGL games. Please contact us with a link to your game or portfolio, along with any relevant licensing or revenue-share details.

Do you offer advertising or sponsorship opportunities?

Yes, we offer advertising options such as banner placements, video ads, and sponsored game listings. Please contact us to request our media kit or discuss partnership opportunities.

How quickly will I receive a response?

We usually respond within 1–2 business days. For urgent safety or security concerns, please include “URGENT” in your message subject.

Can I contact you directly by email?

Yes. While our contact form is preferred for faster routing, you may also email us directly at [email protected].

Do I need to create an account to play games on BouncyBasketball.com?

No account is required. All games on BouncyBasketball.com can be played instantly without signing up, logging in, or providing personal information.

Do the games work on mobile phones, tablets, and school computers?

Yes. Most games on BouncyBasketball.com are optimized for modern browsers and work on mobile phones, tablets, Chromebooks, and school computers. Some games may perform best on desktop devices depending on their controls.

Will my game progress be saved?

Some games save progress locally using browser storage or cookies. This means progress may be lost if you clear your browser data or switch devices. Games without built-in save systems will restart when the page is refreshed.

Which browsers are supported?

BouncyBasketball.com works best on up-to-date versions of Chrome, Firefox, Safari, and Microsoft Edge. For the best experience, we recommend keeping your browser updated.

I own a game or brand. How can I request content removal?

If you are a rights holder and believe content on BouncyBasketball.com should be removed, please contact us with proof of ownership and the relevant game link. We review all legitimate requests promptly and take appropriate action.